Добрый день.
Мне очень нужна Ваша помощь. В пятницу оформила заказ в Disneystore.com, при заполнении адреса ошиблась, в поле биллинг адрес - вместо своего московского адреса указала адрес посредника.
После оформления заказа, магазин прислал мне письмо:
Dear Olga,
Thank you for your recent DisneyStore.com order!
Due to a discrepancy in our order records, we are required to verify the
information in our order processing system, matches the information on
record with your credit card company. Please contact us at (800)
328-0368 or (407) 541-5585 (International) to provide us with the
billing address and telephone number on file with your credit card
company. To protect the security of your personal information, please
provide this information over the phone rather than through e-mail
correspondence.
If we do not hear from you within the next ten days we will assume you
no longer wish the order to be processed. We apologize for the
inconvenience, but hope that you will appreciate the measures we take to
ensure the security of your credit card usage.
We look forward to being of service to you in the future and hope you
will continue to enjoy the Magic of Disney!
Помогите, пожалуйста, могу ли я им написать вместо звонка? И как ответить?
спасибо большое заранее.
