Вот что ответил мне сегодня 6pm
Hello Sergey,
Thank you for contacting 6pm.com Customer Service. My name is Eva and it's my pleasure to assist you today!
How are you doing, Sergey? I hope that you're doing fine.
By looking at the items you have in here, I can say you have a very good taste! Wonderful choice! We appreciate you for providing this information to us and I’m glad that this has been brought to my attention. No worries, let me take care of this for you.
Never fear, I can confirm that the order is currently in process and there is no problem with the order. We will also notate this information on your order as a referrence.
For future orders, If you would like to place an order with your international credit card that you can ship to a US address please follow these steps.
1. Place the item(s) of your choice into the shopping cart.
2. Once you have made your final selection(s), review the item(s) in the cart to ensure that everything is correct. Click on the button marked "Proceed to Checkout."
3. In the New Customer section, click on the Register button. Enter your name, email address, and selected password into the appropriate boxes, and click on Register Now! You'll be taken to a "welcome" page. Click on Proceed to Checkout.
4. You should now be back in the shopping cart. Click on Proceed to Checkout again, and you'll be prompted to enter your shipping information, payment type, and billing information. You'll also have the option to save this information to your account for future orders. If you would like to use an international credit card, please enter you international billing address in the following format:
Address Line 1: Street Address
Address Line 2: Street Address continued (if applicable) and City
City: Enter Country Name and Postal Code
State: Enter "AA"
Zip Code: Enter "99999"
5. After filling in the required information, scroll down to review your order one more time before completing your purchase. Please keep in mind that once the order is submitted, we cannot make changes to the sizes or colors purchased, nor can we add any items. If you are satisfied with your selection, click on Submit My Order!
Orders placed with the use of an International Credit Card may take up to 72 hours to finalize prior to shipping. We apologize for any inconvenience this may cause.
On behalf of the whole 6pm.com family, I hope to have provided you excellent customer service. We greatly appreciate your time sending us an email and you being an awesome customer!
Please have yourself a wonderful day, Sergey!
If there is anything more we can do for you or if we could improve your experience, please do not hesitate to let us know. We are available to assist you by phone 7 days a week from 6:00am - 8:00pm PST at 1-888-676-2660. You can contact us via email any time at Этот адрес электронной почты защищён от спам-ботов. У вас должен быть включен JavaScript для просмотра..
Regards,
Статус заказа сменили с Customer Inquiry на Received. У вас так было?